USER REVIEWS (CPREXCEL)

24 reviews

Pacific Sales

Don Dobson September 29, 2009

Very poor after sale service. Not all appliances were delivered as promised. Mulitple problems with appliances after deliver. Had to return several back to the store. Contracted delivery service damaged one of the appliances - had to return. Can't get in touch with ANYONE at the store to try to resolve problems. Only get voice mail - and NO ONE ever returns any of your calls. Even after traveling to store and talking to store manager (Randy), agreed upon remedies were not implemented as promised. I will NEVER do business with this company again. It's amazing to me that a business with this kind of customer service even exists. read full review »

Filled under: Services Location: United States

1 review

Chevron - iFleet

Don Dobson July 27, 2009

I recently moved, and even though the USPS was provided forwarding information, they have not been forwarding all of my mail, including a recent billing statement from Chevron. After detecting the problem by viewing my balance online, I immediately made a full balance payment. Today, I talked to Ken in customer service who indicated that there were +$60 of finance charges added to my account. I asked to have them removed as I have been a customer for over 12 years - and never made a late payment, AND, the fault was not mine as I never... read full review »

Filled under: Business & Finances Location: United States