I purchaesd a Hp laptop on3/27/09 . 3m0. later a black spot showed up on screen, then the whole screen went to vertical lines, Wks and countless e-mails, phone calls. They refuse to fix there crappy product. I bought the extended warrenty from Office Depot, But guess what? they will not honor it either. I have never been talked down by some one as the hp service center. They wanted to charge me 435.00 for a new screen that is 3mos. old. I pd. over 800.00 w/warrenty. I did not fall for that crap, Only wish I found this web site before I bought... read full review »