I rented a ford galaxy car inJuly 2009, and I had a minor accident with a fixed oject. a dent and front pomper was loose and that all. I filled the required form and submitted it to the hertz ofice when returning the car. I was surprized of the office reps evaluaing the damage as the maximum of the insurance amount not covered and which is 800 pounds. The amount was charged to my VISA card right a way and through their evalaution. Thee was no third party nor a fair deal. I decided to quit deal with hertz due to thier bad deal. read full review »