I purchased a $11.99 personalized key chain from Coventry Corners while in Pottstown, PA. I walked straight from the store to the car and placed the bag in my suitcase in the trunk of my rental car to travel to the airport to catch my plane back to Indiana. My suitcase was never opened again until I unpacked it when I got home. The bag was in there along with a water bottel I purchased but the keychain was not. The next morning I called the store to inform them that it did not make it back with me. The store manager that also claimed to be the... read full review »