I called to renew my 2-year family plan contract(2 phones in this plan) and order phone upgrade over the phone on Aug 5 with sprint (telesales ID:EV460245). I was promised to get $50 credit/phone (plus $50 mail-in rebate/phone) to make the phones free as I indicated that I will not renew the service contract if the phone upgrades are not free. Because earlier that night I also got a $50 credit/line because of the loyalty program over the phone by another customer service rep, I specifically asked the telesales whether I will get $50... read full review »