I WANTED TO FIND OUT MORE ABOUT MY SISTER-INLAW, FOR HER HISTORY IS A MYSTERY TO ALL OF US OTHER FAMILY MEMBERS. BUT WHEN I GOT ON THEY WANTED TO CHARGE FOR EVEY LITTLE INFORMATION IN ADDITION TO THE YEARLY MEMBERSHIP OF 69.00. I FELT THEY WERE OUT OF LINE TO HAVE ADDITIONAL CHARGES FOR EACH AND EVERYTHING. I TRIED TO EMAIL THEM WITH NO RESPONSE AND I ONLY HAD THREE DAYS TO CANCEL TO GET MY REFUND BACK. THIS IS WHAT YOU NEED TO DO IF YOU FIND YOURSELF IN THIS MESS AS I WAS. CALL THIS NUMBER (800-390-6035) THIS IS CLKBANK, THEY ARE THE ONES... read full review »