I, like many others, opened my Qwest bill to find new charges from a company I know nothing about for services I couldn'd decipher. I called and left a message for an explaination and recieved a call back the following morning. I was told this was for a long distance plan I had ordered online (No I didn't, I have unlimited on my home phone, and cell) she even read to me my e mail address. She cancelled the order and told me I wouldn't be credited for the amount. I was told I would be sent a copy of the email confirmation and... read full review »