My cable was not working..I called Directv customer service and explained the situation to them then the representative recommended me to have credit protection plan and she said it would be covered under the same and I did. The technician arrived and fixed the broken wire, upon asking several time whether its covered under credit protection or not he said YES it was and I shouldnt be worried about anything. The bill came and it showed a 49.95 dollars charge for the service call. I called customer service and explained them the whole thing and... read full review »