Problem: July 27, 2009. Qwest customer service made an error by pulling a payment out of my savings account versus what was authorized (checking) which caused a domino effect of fees: Bank fee $25.00 return of check to Qwest for non-payment (as my bank does not except saving withdrawals), $25.00 Qwest Fee for non-payment of bill, inturrupted service of Qwest service for client, and numerous telephone calls and computer time utilized to track down error. Results: Qwest did AGREE THEY MADE THE INTIAL ERROR of using the WRONG SUFFIX on the... read full review »