I took my laptop into MCS Computers last month, the computer technician that looked at my computer, I think his name was Robert, looked at it and told me that I needed to get virus/spyware removal and he could take care of it and that it was really bad and nothing I could get could remove it, he said they use high tech removal programs. Well I after 12 days of calling and getting updates and them telling me that it is really bad and that they need to charge me an extra 79 dollars for an extra hour of labor added to the 69 dollars for the viru... read full review »