Over the past 10 months, DTE Energy has mis-read my gas meter three times resulting in outrageous charges, which I at first refused to pay. In prior years, it was common to have this happen once or twice a year. I complained each time and was promised the problem would be fixed. It was NOT! Furthermore, their customer service department throws up roadblocks at every opportunity when I called, including refusing to transfer your call to a supervisor, and putting your call on endless hold to discourage you. I have also been told "Sorry... read full review »