Dear sir/madam, I am resident of chennai. I am a user of BSNL broadband connection-mogappair east exchange since January 2009. My experience with the connection is so terrible. Initially the connection was interrupted due to lot of cable problems. The customer service people is more pathetic than bsnl employees in a sense not able to give proper information, no proper English and rude also. When we step in to BSNL office also, they will speak in a way that they are in the cadre of IAS. Some contactable person will not be available at all... read full review »