Same complaints as all others--with this twist. They told me I could return and sent me email directions. I returned product only to receive another email informing me I had returned the product too late. Further, they asked me if I wanted the product returned since I had paid for it. I can't tell you the depth of frustration of the ensuing conversation I had with their so-called "customer support." That person defied logic by explaining to me they could not reimburse me for the cost of shipping the product back to them (despite... read full review »