Here is an interesting tale that speaks to the loss you may experience from hot-headedness and from the unwillingness to accept responsibility for giving wrong information. I must start with my presumption that part of the job of the insurance agent is to help the insured identify what is an allowable claim and what is not. I understand that the final answer on a claim comes from the adjuster relying on the written policy, but my contact point is the agent, and I am glad to have the personal communication with my agent over the years a... read full review »