If you switch to one plan experimentally (from a cheaper plan), make sure that you can switch back to the same plan. I just tried their internet service. TERRIBLE AND NON-EXISTENT. Ten minutes to load a web page. When I switched back to my old plan, I discovered that text messaging was no longer included and that I would have to pay extra. In addition, they also just billed me for two months and would not accept a payment for one month. Metro PCS is a very scammy company. Customer Service is non-existent and the corporate... read full review »