I purchased a lawnmower bag, from the online parts website. The site CLEARLY stated 'frame, grassbagbag' were together... Received ONLY frame, which I did NOT need, only needed bag... So called, NO results, but returned the frame with a letter, INCLUDING copy of inaccurate webpage and requested BOTH sending and return shipping as it was THEIR error... I get credit for the item but they ignored the request for the sending and return shipping, which was $8.99 PLUS $26 to return, because it was oversized box. I am FURIOUS and will NOT shop SEARS again... This is my THIRD incident THIS year...I am DONE with that place! read full review »