I too ordered from them, because the woman in the ad seemed very sincere. When I tried to cancel the order the service agent said" I am going to be charged but my auto delivery will be stopped". I got off the phone called my CC company and complained to them. They told me to return unused product before end of trial period. Then I would get my money back.Next time I will still with QVC and HSN. Dazzle White is a very shady business and they should be shut down. Next stop is the BBB. read full review »