Charter's call centers are just that. Call centers. You call them. End of story. I find their automated woman more knowledgeable and pleasant than the live mouth breathers they have taking calls. Seriously, if you're lucky enough to get one you can understand, don't get excited. Most likely, they have no clue how to help you, nor do they really care to. I've had Charter's services for several years. Not by choice, mind you. There is no other high speed internet provider in my area. I have to cut my losses and... read full review »