"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Lynn H)

Country Inn And Suites
Lynn Helms August 2, 2009
On May 7, 2009 Country Inn & Suites of Calabasas, CA inappropriately charged my Discover card $150. They allege that someone smoked in one of our two guest rooms. They posted the charge more than 24 hours after we checked out of the hotel without ever discussing the matter with anyone in my party of four, none of whom smoke. I called the hotel to object and was told that their policy requires 3 hotel employees to verify the infraction and someone from the hotel to tell one of the guests about it. This was not done. In... read full review »
Filled under: Travel Location: United States

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