Employees at the Apple Retail store in Delaware are shockingly arrogant when it comes to interacting with the customer. The old adage of "the customer is always right" does not apply to the business model of this store. Today while in the store, I witnessed a teenage showing a lack of respect to a more mature customer. Not only did the teenage did not know how to escalate the customer's concern but she showed a stubbornness that is all too familiar with parents who have teenagers who think that they are the world. The customer who... read full review »