I had no choice in choosing phone providers when I opened my business in Houston. Embarq has a monopoly, so I signed up for service. I have two lines, one with internet and one for fax. Apparently, I need a bundle package on both lines, including services that I do not need, to get a "special" rate for my internet. So, I am currently paying for call waiting and such on a line that I just use to receive and send faxes. When I tried to cancel these services, I was told that cancellation would increase my internet service fees (which i... read full review »