I am not sure if this email will get the necessary attention needed or just be treated the same brash way that all the Coach USA/Shortline passengers are treated. This is not my first experience of coming across a completely unreasonable, rude and unprofessional driver with Coach USA. Today's experience left me completely baffled as I was left stranded by a driver at the Ridgewood park and ride even though he realized that the mistake was made by the dispatcher in NYC. I take the 5:45 PM bus to Mahwah from Gate 315 and today the bu... read full review »