For over the past 6 months, I had been paying $500 per month ($250 per paycheck). I had extra dental work performed. So, my minimum amount due increased to approximately $275. Then in July 2009, I was assessed a Late Fee. I called Customer Service. The first person was unable to understand that I had been paying well over the minimum amount due and did not deserve a Late Fee. I asked to speak with a manager. The manager was rude, condescending and very disrespectful. It's hard for me to understand that even though I had routinely been... read full review »