Suntrust is indifferent to account holders. I had a business account with them. It was 5 years of trauma, hours on the phone, and finally getting another bank account and moving on. No hope of customer service or any straight answers and I tried dozens of times. Completely dumb bank. Save your valuable time, and DON'T OPEN AN ACCOUNT HERE. Just my advice from a consumer who has been there. If this bank goes under, cheer. It is the market place at work eliminating the weak and indifferent. I expect to hear of Suntrust's 100% bank failure sometime soon. read full review »