Tuff Shed arrived without vents. I had paid deposit only- would not pay balance until vent were installed. This took 4 weeks and 10 calls. Lots of infighting as to who's fault it was that the vents were not installed and who's account was going to be charged. Finally called district office. Truck arrived more than an hour past arranged time. District manager, Bob, was rude and yelled at me. This is Tufff Shed in Anaheim, CA. DON'T BUY TUFF SHED. Customer service is terrible. read full review »