As a former WAMU customer, I was in the process of a loan modification of a 1st and second mortgage, Home Equity Line of Credit. WAMU said I had to modify the first mortgage and then the second as they were handled in two sperate departments. Good commutication and direction from WAMU. I was successful in modifying the first mortgage. When I went to begin the process onthe Equity Line, Chase had taken over and the nightmare began. Not because they were taking over, but because they immediately sold my Equity Line to a collection agency without... read full review »