USER REVIEWS (Alexander)
Charter Cable
Employee to install phone services. Improper procedure resulted in costly damage to my alarm system. Interupted TV service, cancelled my VCR connection against my wishes, did not followup on appointments to correct the installation as promised, refused to accept responsibility for alarm damage or reimbursing the $50 cost of repair to alarm syatem. Were rude when asked for explanation of charges that seemed excessive, put me on hold so they could talk to someone about the situation, left me holding the phone until I got a dial tone, and never... read full review »
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