Their warranty appears great, 10 years replacement we were told if not satisfied but when you read the print under the tag at the end of the mattress it becomes clear. Depressions have to be 2" which is like a crater to sleep in. Ours appeared in 5 months after purchasing. Only 1 1/2" so too bad. Because it is a pillow top we can not flip, so now we have a mattress that is killing our backs. I wrote the president and the company but it has to be 2" or more. I would never recommend a Symbol Mattress to anyone. read full review »