T-Mobile's service itself is fine. I have had nearly flawless service, with only a few dropped calls, and those are either while travelling in the middle of nowhere, or out in remote training locations. The customer service is fine so long as your problem is easily defined and fits into their standard procedures. However, if your problem is not standard, the weakness of the customer service section rapidly becomes apparent. This all started about two months ago when I signed up for T-Mobile and before I came down on orders for Iraq... read full review »