I booked a car rental for my 73 year mother who is travelling to Chicago for a wedding...I mistakenly booked the rental at O'Hare airport and not Midway...called 2 days after realzing the mistake and theywould not change the pick up location...called and pleaded and they would not accomodate the change...my mother had to pay for a service she did not use and and make a different reservation...this was a financial hardship...they did nothing...they would not account for human error and said, "we can't do it." Beware of... read full review »