I discovered an unauthorized charge on my bank account for $29.95 on January 7. I called fitfactory.com and told them I didn't order anything. The woman told me it happened on 12.22.08, but I didn't order anything from their site. She said she would issue a refund to my account and gave me a reference number. I then google'd the site and saw all the complaints on this site. The only thing I ordered online the end of December was from a website called gotbody.com I'm not saying that they're responsible, but I'm... read full review »