I PURCHASE A PHONE AND RETURN THE PHONE BACK THE NEXT DAY. THEY STATED TO WAIT 30 DAYS TO GET A REFUND SO I DID. 30 DAYS CAME UP AND I CALLED TO LET THEM KNOW I HAVEN'T RECEIVE MY REFUND. THEY STATED THEY DON'T NO WHY I HAVEN'T RECEIVED IT WAIT ANOTHER 7-10 DAYS. I DECIDED TO CALL THE NEXT DAY THEY STATED THEY DON'T HAVE ANY INFO THAT I PURCHASE THE PHONE... IT TOOK ME A MONTH AND A HALF TO GET MY MONEY BACK...THEY ARE THE WORST SERVICE EVER (DON'T GO WITH T-MOBILE) read full review »