I ordered an arrangement for my ill cousin who was in a hospital. My cousin never received the flowers. Even though I worked with customer service with over 6 different representatives including one supervisor not to mention waiting on the phone for over 20 mins each time and given different ridiculous excuses each day for non delivery. After 5 days of trying to have the flowers delivered I finally asked for my refund. Teleflora did not honor their own advertisements, has bad customer service with no communication with each other and has no consideration towards a specific requested date of delivery. I highly DO NOT Recommend this company. read full review »