I bought a pair of shoes and a dress yesterday at BCBG in Los Angeles and the salespeople were very nice. I read the receipt which stated exchanges were fine within 10 days with receipt and "All sales final on sale items, accessories and swimwear." BCBG carries necklaces and rings and handbags as well and shoes and clothes. i assumed this was what was meant by "accessories" and was not told any differently. i wore the shoes for about 10 mins on carpeting last night and they hurt my feet terribly. I had to take them off -... read full review »