My daughter came in from out of town. I took her in and told them she was my guest. I was asked if I had a guest pass? I didn't have one. They told me it was going to be a $50 fee. OUTRAGEOUS! They wouldn't budge! So I cancelled my membership right there. They didn't blink an eye. You can print a 3-7 day pass from online at home, but with out it, it's $50. The lack of customer service was amazing. The manager on duty came up and started his conversation off by telling me how this was nothing to be mad about, how he is from... read full review »