I had called and scheduled an appointment to get a "free" hair cut at their academy to donate my hair to Locks of Love. I did tell them that my bangs were graying, but my hair in my ponytail was brown. I have fewer than 25 strands of gray in my ponytail. I was greeted by the young man who was going to do the cut and the receptionist. He went to set up and I went back to my car for a moment. When I came back in he took me to his work station and said I had too much gray hair to cut and donate, but that he would cut my... read full review »