Direct TV has the worse Customer Service. First they charge you to rent there equipment and if it breaks or does not work properly they charge you to come look at the product and charge you to fix it. ITS there product they need to fix it! Also, If they send you a replacement they expect you to install it on YOUR OWN.. If I wanted to be a cable installer I would have gone in to that profession. If you want them to install there product they charge. If you think about cancelling early FORGET they will charge you for the WHOLE time you have left on the contract any ways. This is the worse Company ever!! Do not get Direct TV!! read full review »