I called ADT to pay my bill over the telephone. I talked to a customer service representative and I paid my bill using 2 different credit cards. I was given a confirmation number. Later I found out that my payments were never processed and ADT cancelled my service. They are charging me a $90.00 fee for breaking my contract and has sent my account to a collection agency. They say, they can not give me a reason why my payments were not processed and said the confirmation number I received does not mean a thing. They said I should have paid attention to by credit card statements and made sure ADT was paid. read full review »