I am now extremely upset with itunes. They have scammed me numerous times and ripped me off now for over $100. First I purchased a movie which deducted money from my itunes account, however, it did not appear in my movie library or on my purchased list. Secondly, after purchasing more certificates to redeem, they have not been activated at the register of purchase and emails to itunes have been non-respondant. Most recently, after exiting itunes I checked my account balance which contained over $15. Subsequently, I logged back into itunes and... read full review »