Myname is Grace Saull and reside in Northeast Phila.<br /> on my July's bill I found that 2 movies that I rented from pay per view last year (which were paid for, were on the current bill) Called customer service and I was told that they weren't paid for. Went all through being put on hold and the problem being investigated, only to be hassled by the rep about it wasn't paid for. Not to be mean or anything the rep just about spoke English and I wondering if she understood it. Long story short I asked to speak with a... read full review »