Around October 2008, I received a postcard stating that my car was in need of annual maintenance service. So I made an appointment and appeared to the date to which I agreed to bring in my car. My service Advisor was a lady name Janine Lanzola. She had inquired the reason I was there and any other existing complaint I have with the car. I had mentioned that the break was producing a loud sound and that ABS lights were lighting up. After taking down my information she directed me to the waiting room and I waited there for my car to be finish... read full review »