Three weeks after purchasing our home the washing machine sprung a leak. No problem, like fools we had purchased the HMS Masterpeace protection plan for $459.00 with $100.00 deductible...we knew the appliances were older. My wife, who has much more patience than me...spent two hours on the phone with various incompetent HMS employees who assured her that we did not have the Masterpeace plan or any other HMS warranty. After moving up the food chain she finally found a person who was able to verify our coverage and assigned a local company... read full review »