I filed a complaint before on this unauthorized charge of $9.99 in my September cell phone bill with AT&T. I followed the directions and put a STOP on the number. I searched the web and finally found a legitimate number and called the company. At first the phone tree did not work. There is a long pause and you think there is no more information, then there is a code to press to get a live person. I finally talked to someone and they agreed to stop this so called "service" and refund the $9.99. They saw that I had put a STOP on the... read full review »

My cell phone bill is 9.99 higher than last month. When I checked At&T on line I noticed a charge for cell phone alerts from Cylon LCC. I have never authorized these charges. I found another complaint about it and tried to call the number of the company to get the charges refunded but you get a phone tree that doesn't lead anywhere except to cancel the charges. Now they have my home phone number as well and I still cannot get the charges off my bill. I got nothing from them except once I received an unsolicited stupid message about... read full review »