concerning my account, ending with 6256, a check was cashed by you, for the sum of $36.62.It was mailed on 07/02/09, and included a late fee charge of $. 15.00. over the phone I was first told tha said check was receive by you on 07/10/09, a single day delay, and, later that it was received 07/12/09, and that I cannot contest the fee over the phone, and a complaint has to be sent to Kelly Hanick in Ohio, which I did on 07/29/2009. I got no response. I will appreciate your attention to the matter. Moshe Sorek Fountain Hills Arizona read full review »