Horrible customer service! They lie, make promises and reneg. I ordered an item, it was defective and returned it for replacement after receiving an RMA authorization and I stated that the original box had been discarded. I was instructed to return it anyway. A few weeks later I am told I need to return the original box, as if they don't even read the emails they are sent. I spoke with a guy who assured me he understood and felt certain they would honor the replacement. Ha ha. Lie number one. Then I am told they were returning the... read full review »