How sad is the state of consumer-corporation affairs that DirecTV boasts to have the #1 customer service rating for x number of years in a row!!! I have been a DirecTV customer 1 1/2 years into a 2 year package agreement. During that time, I have made no less than 30 phone calls to DirecTV on numerous TV and customer service issues. They took over 1 1/2 months just figuring out how to set-up an install date to come and get us started!!! That should have been a hint that DirecTV sucks donkey balls but I gave them a fair chance to live up to... read full review »