My CD is up today and I happen to be on vacation out of the country... I have many CD's and never a problem closing them even while on vacation. Well today after 2 hours of calls and lots of people (not toll-free) I am told they could close my account and send me MY money only if I answer questions from a list of questions from the public record. Well during the call I was cut of and had to call yet again. This time I was told I was blocked from closing my account because I failed to answer the questions...even though they cut the call. I... read full review »