"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Ridiculous CS Alaska)

Alaska Airlines
KH August 19, 2009
After booking a reservation 10 minutes ago, on what used to be the airline that I regularly fly, I called customer service to inquire about a possible change in my reservation. The CS rep (Bob) was initially upbeat, but was unhelpful, so I asked to speak with a supervisor. During my conversation with the supervisor, where I proceeded to ask normal questions regarding whether or not they honor other airline prices - she proceeded to speak to me like I was an idiot, and was very short and beyond rude. Being the mild mannered person I am, I told... read full review »
Filled under: Travel Location: United States

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