I ordered a free sample of this product, but even though I cancelled within the allotted time they charged me full price for the item because it wasn't returned prior to cancelling. Then they had other hidden fees in their terms for some sort of support service and other misc. fees which you needed to call about and cancel as well. They ended up debiting my account several times and they indicated that it was within their rights since I didn't call each one of these services to cancel. I think that is a load of crap! read full review »