On 10 Oct 2008, I ordered a "Studio 1535" laptop from Dell. Having found it locally two days later for a cheaper price, I called to cancel the order [since Dell stated that it could take up to 30 days [!] for delivery. Point: Dell's return policy requires that customers return items within 3 weeks [down from 4 weeks as previously required] BUT the 3 week clock BEGINS AT THE MOMENT DELL RECEIVES THE ORDER, NOT FROM WHEN THE CUSTOMER SIGNS FOR IT AT THEIR DOOR. Therefore, it could easily take longer to deliver the item... read full review »